Leap Privacy Policy
Privacy Policy
Effective Date: November 1, 2025
Leap is a program of the Centre for Aging + Brain Health Innovation (“CABHI”), which creates a community of older adults/their caregivers (“Leap members”, “you”, “your”, as applicable) to learn about, and provide feedback on aging-related topics and solutions that are being developed to make aging better.
We collect your personal information (which identifies you, either as is or when combined with other information), to enable you to join the Leap community (“Leap”) and engage in our services. By signing up to our newsletter and engaging in our services, you understand and agree to our collection, use and disclosure of your personal information; and that you have read our Privacy Policy.
Collection, Use and Disclosure
Collection: We collect the following personal information in order to operate and manage Leap and provide you with our services; note below how we then share it (use or disclosure):
Category
Contact Information
Member Profile Information
Description
Phone Number
Email Address
First and last name
Profile photo
Age range
Location
Gender identity
Sexual Orientation
Indigenous identity
Ethnicity
Technology comfort
Stage of life
Caregiver status
Changes in health,
memory, mobility, or other abilitiesAdditional shared
information
Purpose of Collection
Communicate with you for necessary purposes related to Leap
Send you email notifications and newsletters you opt in to receive
Create your account
Verify your identity
Improve user experience and improve the programs and services we offer
Offer you Leap opportunities to participate that are
specifically related to the profile information you have provided
Source of Collection
You
You
We have contracted with a third-party vendor, known as Airtable. Airtable operates a database management platform, and will be responsible for the collection and storage of your personal information relating to the Leap program. For more information with respect to Airtable’s privacy practices – including their practices with respect to the collection, use and disclosure of personal information they collect and their use of cookies-please see Airtable’s Privacy Policy and their Cookie Policy. Airtable’s servers are located in the United States and hosted using US-based Amazon Web Services servers (US-East-1). You agree to your personal information being held outside Canada, where privacy laws may offer a different level of protection.
We also use a separate third party provider – Mailchimp – to store your first name, last name, and email address. For information on Mailchimp’s privacy practices and their use of cookies please see their Privacy Statement.
Use: We use your personal information for the purposes identified above, and for promotional, research and analytical purposes.
You may unsubscribe from receiving the newsletters and emails.
Disclosure: We do not sell, rent or otherwise disclose your personal information without your consent for any purpose to external parties, except as required by law, including:
To enforce our rights against you or in connection with a breach by you of this policy or the Terms of Use
To prevent, investigate or respond to suspected illegal or fraudulent activity or to protect the safety, rights, or property of us, Leap members, or others
When required by any law or other legal process (e.g. subpoena or court order)
Security Safeguards
We have adopted reasonable technical, physical and administrative security measures to safeguard your personal information from unauthorized access, collection, use, disclosure, copying, modification, disposal or destruction, including controlling who has access to the Leap databases and requiring password protections.
If we believe that the security of your personal information has been compromised, we will notify you using the email address you gave us and/or by posting a notice on our Website. Please let us know of any security concerns, by contacting privacy@cabhi.com.
Retaining Personal Information
We retain the personal information you give us, until you unsubscribe from our emails and newsletter, in order to provide you with our services, or to comply with our legal obligations, resolve disputes and enforce our agreements.
Accuracy, Access and Correction
We rely on you to make sure the personal information you give us is as accurate, complete and up-to date as necessary for the purposes for which we use it. You have the right to access your personal information held by us or ask us to correct it. To do so, please contact us at privacy@cabhi.com.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time and it will be effective once we post it to www.cabhi.com.
Questions?
If you have a question or a complaint about our privacy policy and practices, please contact privacy@cabhi.com.
You may also contact the Privacy Commissioner of Canada at (www.privcom.gc.ca) or at 112 Kent Street, Ottawa, ON, K1A 1H3, Toll Free: 1-800-282-1376, Fax: (613) 947-6850.
Last Updated: December 1, 2025