Integrated University Health and Social Services Centre (CIUSSS) du Nord-de-l’îlede-Montréal: Securing Solutions to Spark Social Engagement

It can be difficult to find accessible innovations that facilitate social engagement among long-term care residents, and it can be costly to integrate them into care settings. Integrated University Health and Social Services Centre (CIUSSS) du Nordde-l’île-de-Montréal was experiencing this challenge firsthand and was seeking a solution to combat low social engagement among its residents experiencing cognitive decline.

CIUSSS du Nord-de-l’île-de-Montréal participated in CABHI’s D+A program with the goal of building capacity to adopt innovation into its organization and improve quality of care and life for its residents. As part of the program, CABHI facilitated a match between CIUSSS du Nord-de-l’île-de-Montréal and Obie: the creator of an interactive projector that displays games onto flat surfaces (walls, screens, tables, etc.), encouraging engagement through motion.

While taking part in the program, CIUSSS du Nord-de-l’île-de-Montréal took advantage of CABHI’s tailored acceleration services, such as:

• D+A learning series sessions to access resources, support, and guidance while navigating the program; and

• coaching sessions to gain additional support and overcome barriers throughout the adoption process.

The Obie projector was a huge success in targeting CIUSSS du Nord-de-l’île-deMontréal’s pain point. By implementing the Obie projector, the CIUSSS du Nordde-l’île-de- Montréal team noted improvements in client experience, confidence in care, cost-effectiveness of the healthcare system, cost-utility of the healthcare system, and ultimately, quality of life. The positive impact of this trial, exhibited through increased organizational capacity and outstanding outcomes, prompted CIUSSS du Nord-de-l’île-de-Montréal to adopt the Obie projector permanently into their setting. Internal leadership decided to support solution adoption without the use of CABHI procurement funds due to the overall success of the project.

In addition to finding a solution that met the initial pain point, CIUSSS du Nord-de-l’îlede-Montréal found the opportunity for capacity building and knowledge development the most valuable. The team will be able to use these skills moving forward, empowering them to broaden the application of this solution to meet additional resident needs.