CABHI and IFA emphasize the importance of co‑design, equity, and meaningful engagement of older adults in innovation. They highlight the growing need for age‑inclusive technology and acknowledge how digital tools can support independence, dignity, and social participation—while warning that older adults are too often excluded from design.
Canada’s aging population is rapidly increasing its use of digital technology. Most older adults use the internet daily, rely on digital tools for communication and tasks, and show strong interest in technology—yet face barriers such as cost, privacy concerns, scams, and poor age‑friendly design. Despite high adoption, Canadians 50+ remain underrepresented in technology design and engagement opportunities.
Technology adoption is high across every domain, especially for accessing services, managing finances, social connection, and entertainment. However, barriers persist—privacy concerns, usability challenges, trust issues, and cost. Only a minority feel that technology is designed with them in mind, yet over half are interested in co‑design. Geographic and age variations also shape adoption patterns, creating opportunities for more localized design and inclusive innovation.
CABHI and IFA surveyed 1,489 Canadians aged 50+ to understand how they use technology in daily life—across health, finances, social connection, services, and learning—and to explore their engagement in the design and marketing of new technologies.
The online survey ran for two weeks and reached diverse participants across 10 provinces and one territory. Respondents ranged from age 50 to 90+, predominantly female, mostly English‑speaking, and generally well‑educated, with varied income levels and health conditions.
